Support
Table of contents
1. Terms and forms of payment:
– You can contact us according to the information we post on our website or come to buy directly at our company’s office.
– You can choose to pay cash or transfer accordingly.
2. Shipping and delivery policy:
– After receiving information about your order, we will contact you to confirm and proceed with delivery.
– Goods will be transported to the port, according to the information you provide us.
3. Return and refund policy:
– Exchange: We only exchange products of equal or higher value within the time specified by the company.
– Returns: Purchased goods are non-returnable unless a manufacturer defect has been determined. Money will be refunded to you after we receive and inspect the goods.
4. Warranty Policy:
– The product is warranted free of charge during the period indicated on the product’s warranty card for the defects identified by the manufacturer.
– The following cases will not be covered by free warranty:
+ The warranty stamp on the product is torn or broken. Information on warranty card is missing or information has been corrected
– Damage caused by transportation, natural disasters or cracked, broken or other deformation.
+ Improper storage using the wrong technique.
+ Other errors are determined by user error.
